Privacy Policy
Jointsiuenergyiu ("we", "our", or "us") operates a mindfulness coaching studio in New York. This Privacy Policy explains how we collect, use, share, and safeguard the personal information of visitors to our website and clients of our coaching services. By using our website you agree to the practices described here. If you do not agree, please discontinue use of the site.
1. Information we collect
We collect only the information that is necessary to respond to your inquiries and to provide a thoughtful coaching experience. The categories of information we may collect include:
- Contact details you give us through our contact form, such as your full name, email address, and the content of your message.
- Booking information you share when arranging a session, including preferred dates and any notes relevant to scheduling.
- Technical data automatically logged by our hosting provider, such as your IP address, browser type, device type, and pages visited. This data helps us keep the site secure and performant.
- Cookie-based data as described in our Cookies Policy.
2. How we use your information
We use the information described above for the following purposes:
- To respond to messages submitted through our contact form.
- To schedule, prepare for, and follow up on coaching sessions.
- To maintain accurate records required for tax, accounting, and consumer-protection purposes.
- To improve the structure, content, and performance of our website.
- To protect our website and clients from fraud, abuse, and security threats.
3. Legal basis for processing
Where applicable law requires a legal basis for processing, we rely on the following: your explicit consent (for example, when you tick the consent box on our contact form); the necessity to take steps at your request before entering into a contract; our legitimate interest in operating a small business; and compliance with legal obligations.
4. How long we keep your information
We retain contact-form messages for up to twenty-four months unless you ask us to delete them sooner. Coaching records related to active engagements are kept for the duration of the engagement and for a reasonable period afterward to comply with accounting and consumer-protection rules. Server logs are rotated and removed within ninety days.
5. Sharing of information
We do not sell or rent your personal information. We share information only with trusted service providers who help us operate our business, such as our website hosting provider, our email service, and our accountant. These providers are bound by written agreements that require them to handle your data in accordance with this policy. We may also disclose information when required by law, court order, or other legitimate legal process.
6. International transfers
Our service providers may store data on servers located in the United States or other countries. When personal data is transferred internationally, we use appropriate safeguards, including standard contractual clauses where applicable, to make sure your data remains protected at a level comparable to that of your home jurisdiction.
7. Your rights
Subject to applicable law, you have the right to: access the information we hold about you; correct inaccurate information; request deletion of your information; restrict or object to certain processing activities; receive a copy of your information in a portable format; and withdraw consent at any time without affecting prior processing. To exercise any of these rights, write to us at the contact details listed below.
8. Children's privacy
Our services are intended for adults. We do not knowingly collect information from children under the age of sixteen. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.
10. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy notices of any website you visit.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the "Last updated" date above. We encourage you to review this policy periodically.
12. Contact us
If you have questions or requests regarding this Privacy Policy, please write to us at service@jointsiuenergyiu.world or send mail to 291 Broadway, New York, NY 10007.